This topic describes the login process for the External Pilot Records Database application for approved Pilot users. The initial logon process requires user registration and approval. If you have not yet registered as a new Pilot user, follow the first time registration procedures; see First-Time User Registration.
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The login process is managed through MyAccess. In order to log into the External Pilot Records Database application, you must have an active MyAccess account. If your Pilot Records Database (PRD) Airman Record (PAR) has been suppressed by court order, you will not be able to log into the PRD Airman Records portal to grant consent to Air Carriers to view your data. If Suppression is in effect, a message will displayed instructing you to perform a PRIA request to obtain your pilot record to submit to an Air Carrier. For improved security, the FAA has changed its user sign-in process to require multifactor authentication (MFA). As a result, all existing users of FAA applications will have to go through a first-time sign-in process to set up multifactor authentication within MyAccess, see Multifactor Authentication. |
Pilot User Logon
To log into the External Pilot Records Database application once your registration request has been approved and you have a MyAccess account, follow the steps below.
Open the web browser and go to the FAA home page (https://www.faa.gov/regulations_policies/pilot_records_database).
Enter the email address that you used to register with MyAccess.
- If you do not have a MyAccess user account, click Don't have an account? Sign-up to initiate the process of setting up the MyAccess account and register. After successful registration for MyAccess, register as a Pilot: see First-Time Pilot Registration and return to step one of this process to log into the PRD portal.
Enter your registered pin and the answer to your security question and click Sign In.
For improved security, the FAA has changed its user sign-in process to require multifactor authentication (MFA). As a result, all existing users of FAA applications will have to go through a first-time sign-in process to set up multifactor authentication within MyAccess.
If you are an existing External (or non-FAA) user of the Pilot Records Database (PRD) application, follow the steps below to set up multifactor authentication for the email account you use to access the PRD.
If you have questions or need assistance with this process, please contact FAA Technical Support by phone at 1-844-FAA-MYIT (1-844-322-6948) or by email at helpdesk@faa.gov.
Open the web browser and go to the FAA Pilot Record Database (PRD) page (https://www.faa.gov/regulations_policies/pilot_records_database).
Click the Pilot Login or Reporting Entity Login link displayed on the FAA PRD page.
You are routed to the MyAccess Single Sign-On (SSO) screen.
Enter the email address you used previously to access the PRD application into the Email Address field and click Next. Note: This step begins a required password reset process. The Reset Password screen displays.
An email is sent to your registered email address with instructions for you to reset your password using a Reset Password link. The screen below shows the email confirmation.
You will receive an email containing a Reset Password link. Click Reset Password to continue the process. Note: The link will only be active for one hour, after which you will need to start the process over.
Follow the prompts on the screen to complete the password reset process. Note: Your new password must be eight (8) characters long and should not contain any parts of your username. Enter the password in the New password and Repeat password fields. Click Reset Password to proceed with email verification.
You will be prompted to receive a verification code (OTP) to your registered email address Note: This is a security step to authenticate your email address. Click Send me the code.
Verify the email account by entering the verification code (OTP) sent to your email address. Click Setup under the Okta Verify option.
After successful enrollment using one of the MFA options, click Finish to proceed to the next step.
Once you have successfully completed the above steps, you will be routed back to the Pilot Records Database (PRD) application. This completes the first-time process of setting up multifactor authentication for your email account.
Once you are routed back to the PRD application, the System Use Notice displays. The System Use Notice page has two parts: the System Use Notice and the Privacy Act and Paperwork Reduction Act statements.
Click the Accept button to continue the login process. The Select Access Criteria page displays.
When the Select Access Criteria page displays, select the Pilot access role. For other access roles, see Role Selection.
Click Select to log into the PRD portal. The Pilot Inbox page displays.
If at any time you need technical assistance with the registration process, contact the MyAccess Technical Support team by phone at 1-844-FAA-MYIT (1-844-322-6948) or by email at helpdesk@faa.gov.