Correction Request

You use the Correction Request page to search for and view any correction or missing data requests you have submitted to current or previous employers (or reporting entities) regarding your employment records they entered into the PRD. Additionally, this page allows you to submit new correction or missing data requests, if needed.

The Correction functions can be accessed at any time during your use of the PRD Airman Records portal by clicking Correction on the top-level menu. The Correction menu consists of two submenus: Correction Request and Correction Request History. When you click Correction on the top-level menu, the Correction Request page displays.

Note

The Pilot Inbox page is the home (or landing) page for Pilot users, i.e., the page that displays following your role selection on the Select Access Criteria page. To return to the Select Access Criteria page and log in to the application using a different role, click Pilot Info on the top-level menu, then click the Back to Role Selection Page hyperlink just below the menu bar and header row.

See:

The title bar displays the application name, "Pilot Records Database," at the top of the page below the standard FAA page header. The Home, User Guide, Help and Sign Out links are displayed in the top-right corner of the FAA page header. The Home link navigates you to your landing (or home) page, Pilot Inbox. The User Guide link opens the PRD Pilot User Guide, which is the secondary resource for PRD Pilot external application user procedures and reference information. The system Help link opens the top-level help topic, Welcome. The Sign Out link logs you out of PRD and displays a window with a message for successful sign-out.

The PRD Airman Records portal top-level navigation menu displays at the top of the page (below the title bar) and contains the links that provide access to the Pilot commands (or functions): Pilot Inbox, Pilot Info, Disapprovals, Enforcement, Accidents/Incidents, Experience, Consent, Notifications, Correction and User Profile. The page-level Help link also displays on the top-level menu and opens the top-level help topic specific to the current page. Your name displays in the bottom of the application header, right justified.

Below the menu, the header section displays the pilot's first name, last name, certificate number and the date the pilot last visited this page. This header displays on each of the pilot pages in the PRD.

Locate a Correction Request by Section (Experience Area)

The Correction Request page displays the various criteria by which you can search for correction requests you have submitted based on section (experience area). Note that you must include in your search the section (or experience area) along with any other criteria you wish to use to narrow your search. The search results display all existing records for you within that section (experience area) as well as any associated correction requests you have already submitted to reporting entities.

To locate a Correction Request by Section (Experience Area), follow the steps below:

In the Correction Request Search Criteria section:

  1. Select a section (experience area) from the Section drop-down list. The choices are:

  2. Select either “Correction Request” or “Missing Data” from the Request Type dropdown list.

  3. Use the calendar icon to open the widget and enter the Request Date From. The date can be entered as free-form text if desired. For date entry specifications, see Standardized Data Entry.

  4. Use the calendar icon to open the widget and enter the Request Date To. The date can be entered as free-form text if desired. For date entry specifications, see Standardized Data Entry.

  5. Select either “Open” or “Closed” from the Status dropdown list.

  6. Enter the record ID number in the Record ID field.

  7. Click the Search button. The system displays two data grids. The first data grid displays any existing records for you as entered by your current or previous employers under the section (or experience area) you selected. The second data grid displays any correction requests or missing data requests you submitted that are associated with the section (or experience area) you selected.

Working with the Section (Experience Area) Data Grid

The Section (Experience Area) data grid displays existing employment records for you as entered by your current or previous employers (or reporting entities) under the section (experience area) you selected when entering your search criteria. Note that the heading of the data grid displays the experience area you selected (e.g., Disciplinary Actions). If you select a different section (experience area), both the heading and the columns displayed will change based on your selection.

The column-heading row displays the descriptive text for the column content. Each column heading is also used to sort the data in ascending or descending order. For more information on working with data grid functions, see Working with Data Grids. The default display for the data in this example, the Disciplinary Actions data grid, is as follows:

To export the data grid content, click either the Export to Excel or Export to PDF buttons. For more information on exporting data, see Exporting Data.

Request Correction to an Error in Your Record(s)

If you find an error in your records entered by the employer (or Reporting Entity), you may submit a correction request via PRD. For omissions in your records, see Request Correction for Missing Data.

To request correction to an error in your employer (Reporting Entity) records:

  1. Select the check box corresponding to the employment record in the data grid for which you want to submit a correction request.

  2. Click the Request Correction button displayed below the data grid. The Correction Details window displays the following information:

  3. Select one or more explanations for the correction request from the mandatory Explanation dropdown list. The choices are:

  4. Enter additional explanatory comments in the Correction Reason text box.

    Note

    If there are errors in your contact information, do not submit a Correction Request. Instead, use the User Profile page to update or correct your contact information. See User Profile.
  5. Click the Submit button to submit your Correction Request to the Reporting Entity.

  6. a. A confirmation message displays that your request has been submitted, the date the Reporting Entity has until to respond, and that you will be notified when the correction request has a final disposition.

  7. b. Alternatively, click Cancel before clicking Submit to cancel the Correction Request action.

Request Correction for Missing Data

Follow the steps below to request a correction for missing data.

  1. Click the Missing Record button displayed below the data grid. The Correction Details window displays the following information:

  2. Enter at least the first three characters of the Reporting Entity's name in the mandatory Reporting Entity field and select the appropriate Reporting Entity from the list of matching names that displays.

  3. Use the calendar icon to (optionally) select a Start Date if you know the employment record should have been recorded on or after the start date.

  4. Enter the reason for your request in the mandatory Correction Reason text box.

    Notes

    • The correction reason and contact information are viewable by the organization as well as the PRD Administrator and other authorized users. By entering the information below, you give permission to share your correction reason and contact information.

    • Personally identifiable information should not be entered.

    • The use of inappropriate or abusive language may result in civil action.

    • If there are errors in your contact information, do not submit a Missing Record request. Instead, use the User Profile page to update or correct your contact information. See User Profile.

  5. Click the Submit button to submit your Correction Request to the Reporting Entity.

Correction Request or Missing Records Section

The Correction Request or Missing Records section displays in a data grid all correction requests including missing data requests, which you have submitted to employers (Reporting Entities) regarding your records entered by them.

Working with the Correction Request or Missing Records Data Grid

The column-heading row displays the descriptive text for the column content. Each column heading is also used to sort the data in ascending or descending order. For more information on working with data grid functions, see Working with Data Grids.

The default display for the data in the grid is as follows:

To export the data grid content, click either the Export to Excel or Export to PDF buttons. For more information on exporting data, see Exporting Data.

View Correction Details

To view the details of a Correction or Missing Record Request in the data grid:

  1. Click the View link in the row corresponding to the record you want to view. The Correction Details pop-up window displays.

  2. If a decision has been entered by the Reporting Entity, a separate Decision box with any explanatory comments will also be displayed.

  3. To close the Correction Details window, click the Close button in the bottom-right corner or click the X in the top-right corner.