You use the Pilot Inbox page to search for and view correction requests, including missing data requests, which you have submitted to employers regarding records they have entered into the Pilot Records Database (PRD) as part of your employment history. In addition, this page displays the PRD system announcements, if any.
You also use the Pilot Inbox page to view a reporting entities response to your correction requests. If a reporting entity denies a correction or missing data request, or the request is closed by "no action" by the reporting entity (within 180 days), you have the ability to dispute the decision, which is then noted on the record in the PRD system as well as on your PRD Airman Record (PAR). You also have the ability to cancel a request not approved or denied by the reporting entity. Note that you, the pilot, can submit a new request for a request closed by "no action" by the reporting entity.
The Pilot Inbox page can be accessed at any time during your use of the PRD application by clicking the Pilot Inbox link on the top-level navigation menu. The Pilot Inbox page displays.
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The Pilot Inbox page is the home (or landing) page for Pilot users. To return to the Select Access Criteria page and log in to the application using a different role, click Pilot Info and then click the Back to Role Selection Page hyperlink just below the menu bar and header row. |
See:
The title bar displays the application name, "Pilot Records Database," at the top of the page below the standard FAA page header. The Home, User Guide, Help and Sign Out links are displayed in the top-right corner of the FAA page header. The Home link navigates you to your landing (or home) page, Pilot Inbox. The User Guide link opens the PRD Pilot User Guide, which is the secondary resource for pilot user procedures and reference information. The system Help link opens the top-level help topic, Welcome. The Sign Out link logs you out of PRD and displays a message indicating successful sign-out. Your name displays at the bottom of the FAA page header, right justified. Your user name displays at the bottom of the application header, right justified.
The top-level navigation menu displays at the top of the page (below the application title bar) and contains the links that provide access to the pilot commands (or functions): Pilot Inbox, Pilot Info, Disapprovals, Enforcement, Accidents/Incidents, Experience, Consent, Notifications, Correction and User Profile. The page-level Help link also displays on the top-level menu and opens the top-level help topic specific to the current page.
Below the top-level navigation menu is a user information header, which displays your first name, last name, certificate number and the date you last visited the page. This header displays on each of the pilot information pages in the PRD External application (airman records).
The Pilot Inbox page has two sections: Pilot Inbox (Search) and Requests.
Pilot Inbox (Search Criteria)
The Pilot Inbox section allows you to search for submitted correction requests or missing data requests using the following criteria:
Record ID
Reporting Entity
Request Type
Expire Date (From/To)
Status
Requested Date (From/To)
Locate a Correction or Missing Data Request
To search for correction or missing data requests, follow the steps below:
To search by Record ID, enter the system-generated record ID number in the Record ID field.
To search by the Reporting Entity’s name (i.e., employer’s name), enter at least the first three characters of the name in the Reporting Entity field. The system displays a list of Reporting Entities starting with the characters entered. Select the appropriate Reporting Entity from the list.
To search by the type of record request, select either “Correction Request” or “Missing Data” from the Request Type drop-down list.
To search by the expiration date of the request, enter a date (or range of dates) in the Expire Date From and To fields.
The date(s) can be selected using the calendar widget or entered as free-form text. For data entry specifications, see Standardized Data Entry.
If the Date From is entered AND the Date To is entered, the Date To must be later than the Date From. If the Date To entered is earlier than the Date From, an error message displays the Date To must be later than the Date From. To close the message window, click the OK button.
To search by the status of the request, select either “Open” or “Closed” from the Status drop-down list.
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The Status field has a default setting of “Open” to automatically display in the Requests data grid all open requests. To clear the Status field, use the drop-down list arrow to deselect it, or click the Clear button to clear all search criteria fields. |
To search by the date you submitted the request, enter the date (or range of dates) in the Requested Date From and To fields.
The date(s) can be selected using the calendar widget or entered as free-form text. For data entry specifications, see Standardized Data Entry.
If the Date From is entered AND the Date To is entered, the Date To must be later than the Date From. If the Date To entered is earlier than the Date From, an error message displays the Date To must be later than the Date From. To close the message window, click the OK button.
Click the Search button. The Requests data grid displays the requests that match the entered criteria.
To search for all your requests, click the Clear button to clear any entered criteria and then click the Search button.
If no records are found, a message indicating that no records were found displays.
Working with the Requests Data Grid
The Requests data grid displays all correction requests, including missing data requests, with an “Open-Received” status. This allows you to view all your open requests without performing a search. Once you enter criteria and perform a search, the data grid refreshes to display only the requests that match the entered criteria.
The column-heading row displays the descriptive text for the column content. Each column heading is also used to sort the data in ascending or descending order. For more information on working with the data grid functions, see Working with Data Grids.
The default display for the data in the grid is as follows:
The first column in the data grid is a check box used to select a record.
The second column, Certificate, displays the pilot's certificate number.
The third column, Record ID, displays the ID number assigned to the record by the system.
The fourth column, Request Type, displays either "Correction Request" or "Missing Data" as the type of request.
The fifth column, Request ID, displays the ID number assigned to the request by the system.
The sixth column, Reporting Entity, displays the name and designator code of the Reporting Entity to which the request was sent.
The seventh column, Section Name, displays the section (or subject area of pilot records) referenced by the request.
The eighth column, Expire Date, displays the date the request expires.
The ninth column, Correction Status, displays the status of the request.
The tenth column, Record Disputed, displays a "Yes" response if the Reporting Entity's "denied" decision has been disputed by you (the pilot). The response is also a link that allows you to view the dispute details.
The eleventh column, Requested Date, displays the date the request was submitted.
The twelfth column, View, provides a link to view details of the request.
To export the data grid content, click Export to Excel or Export to PDF. For more information on exporting data grid content, see Exporting Data.
View Correction or Missing Data Request Status
The Correction Request Status column in the Requests data grid displays the status of your correction or missing data requests. One of the following statuses displays:
Received – This status indicates the request has been received by the employer (Reporting Entity) via their inbox in the PRD.
Canceled – This status indicates that you, the pilot, canceled the request.
Approved – This status indicates that the employer (Reporting Entity) has approved the request.
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If approved, the Reporting Entity makes the requested correction to the source system, e.g., the Comprehensive Airman Information System (CAIS). Once the correction is made to the source system, the updated record is sent from the source system to the PRD. |
Denied – This status indicates that the employer (Reporting Entity) has denied the request.
Closed – This status indicates the request is closed.
View Correction Request or Missing Data Request Details
To view the details of a correction or missing data request in the data grid:
Click the View link in the row corresponding to the request you want to view. The Correction Details window displays.
The Correction Details section displays the information you (the pilot) entered when you submitted the request.
If the Reporting Entity has entered a decision regarding the request, a Decision Details section will also be displayed. The decision, the date of the decision and any comments regarding the decision are displayed.
To close the Correction Details window, click the Close button in the bottom-right corner of the window, or click the X in the top-right corner.
To dispute a reporting entity’s decision to deny a correction or missing data request, or to dispute a request closed by "no action" by the reporting entity (within 180 days):
Click the check box in the data grid corresponding to the closed request you want to dispute, then click the Dispute button displayed below the data grid. The Dispute Request window displays.
Enter an explanation for disputing the Reporting Entity’s “denied” decision or "no action" in the required Comments field.
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Only a "denied" or decisions closed by "no action" can be disputed. |
Click the Clear button if you want to clear your comments and start again.
Click the Submit button. A message displays asking you to confirm that you want to proceed with the dispute.
To proceed, click the Dispute button.
To cancel, click the Cancel button.
Once a reporting entity’s decision is disputed, the Requests data grid is updated to display the disputed status. The Record Disputed column in the grid displays a link, which allows you to view details of the dispute.
To view details of the dispute, click the Yes link in the Record Disputed column. The Dispute Details window displays showing that the decision was disputed by you (the pilot), the date the dispute was submitted, and the reason for the dispute.
Cancel a Correction Request or Missing Data Request
To cancel a correction request or missing data request that has been submitted:
Click the check box in the data grid corresponding to the request you want to cancel, then click the Cancel button displayed below the data grid. The Cancel Request window displays.
Enter an explanation for canceling the request in the required Comments field.
Click the Clear button if you want to clear your comments and start again.
Click the Submit button. A message displays asking you to confirm that you want to proceed with the cancellation.
To proceed, click the Cancel Correction Request button.
To cancel, click the Cancel button.
Once you cancel a correction request, the Requests data grid is updated to display the canceled status. The Correction Status column in the grid displays a Canceled link, which allows you to view details of the cancellation.
To view details of the cancellation, click the Canceled link. The Canceled Details window displays showing the request was canceled by you (the pilot), the date the request was canceled, and the reason the request was canceled.
The announcements section expands by default on the page and displays the PRD system announcements, if any. An announcement may or may not have an attachment. To view an attachment for the announcement, click on the file name, which is a hyperlink and follow the browser prompts to download and view or save the file.